Kids and family | LiveWest

Customer Announcement

Our phone lines are busier than usual.

We are experiencing a high volume of calls due to Storm Goretti. This means you might be waiting longer than usual for a response. For non-emergencies, please use the customer portal. If you have an emergency, please call 0300 123 8080. Click here to read more.

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Be Money Ready blogs

10 December 2025
Protect your money this Christmas
Tips and helpful advice for protecting your money this festive period
24 November 2025
Staying safe from loan sharks
Find out more about how to spot loan sharks and the dangers of borrowing money from illegal lenders.
11 September 2024
Savings tips and advice
Building up your savings can go a long way. Find out more including where you can build up your savings.
17 April 2024
Christmas savings account opening deal
Open a Christmas savings account with Westcountry Savings & Loans before the end of April for a joining incentive!
27 March 2024
The dangers of meter tampering or energy theft
Energy theft can be very dangerous, and is also illegal.
30 August 2023
How to save water at home
Every drop of water you save helps tackle the impact of climate change - and it could save you money too!
5 May 2023
Have you received a suspicious contact about receiving compensation?
We are receiving reports of people getting in touch with customers pretending to be from LiveWest
11 April 2023
We are focusing our grants support on energy bills and food
We are committed to helping our customers with the rising cost of energy bills and food.
31 January 2023
Safely heating your home
In order to try and save money on bills, some are turning to unsafe methods of heating their home.
13 October 2022
We are improving the energy efficiency of our homes
We have successfully retrofit 300 of our homes so far.
10 October 2022
We have launched our roadmap to net zero
The roadmap outlines our ambitious sustainability plans as we work towards achieving net zero emissions by 2050.
30 September 2022
We have made some changes to our crisis and hardship grant
Our crisis and hardship grant will now focus on energy and food to support our customers.
26 September 2022
We launch our Slow Cook, Low Waste competition to support our customers
Customers can share their top tips on reducing food waste for a chance to win a slow cooker.
2 August 2022
Support for you during the cost of living crisis
There is a range of support to help the many households under financial pressure as a result of the cost of living crisis.
22 July 2022
Get support with your money with Westcountry Savings & Loans
We have partnered with Westcountry Savings & Loans to help our customers facing financial difficulties.
8 April 2022
Develop your digital skills with Barclays
Improving your digital skills can help you take positive steps in your life, whether that’s in your career or just making everyday life that little bit easier
31 January 2022
Save money on your energy bills with a free energy awareness workshop in March
We have partnered with the Centre for Sustainable Energy to provide a free workshop to help you save energy and money.
15 November 2021
Types of fraud that you should be aware of and actions that you can take to protect yourself
This week is International Fraud Awareness Week. We are raising awareness of common types of fraud and how you can spot the signs of it taking place.
8 February 2021
Do you qualify for the Covid Winter Grant scheme?
Check to see if you could apply to your local authority for funding if you are considered vulnerable and are need of financial support
15 December 2020
Buy now pay later
Think again about choosing a buy now pay later payment option
15 December 2020
Help to Save
Get help with savings if you’re on a low income with Help to Save
14 December 2020
Is your home eligible for a green home grant?
Find out if you are able to get a government grant to help towards the cost of making your home more energy efficient.
12 November 2020
Do you need contents insurance cover for your home?
We've teamed up with Thistle Tenant Risks, and Ageas Insurance Limited who provide the My Home Contents Insurance Scheme.
28 October 2020
Protect yourself from scams
Find out how to check if a call or visitor is genuine and how to prevent being a victim of fraud
6 November 2019
10 top tips to be money ready this festive period
Christmas is a time of giving but don’t give yourself a headache with debts and bills you can’t afford.
4 November 2019
Is a credit union the right choice for you?
Credit unions are a good alternative way to borrow money or to start saving and are run by its members for its members.
16 October 2019
Saving money on your food shop
We explore some tips and useful resources to help you save on your food shop.
11 September 2019
Understand and improve your credit rating
We look at how to understand and improve your credit rating
14 August 2019
Save on school shopping
Some tips on saving on school shopping
8 April 2019
A residents story about dealing with debt
How our services helped Mrs Peters become Money Ready
25 March 2019
Top tips for keeping on top of your rent
A look at some tips for keeping on top of your rent
17 March 2019
Cutting the cost of water
Are you paying too much for your water?
16 February 2019
Out of work or losing your job?
The good news is, you’re not alone…help is at hand.
4 February 2019
Understanding and dealing with debt
Most of us have debt of some sort, but understanding and dealing with it can be difficult
24 January 2019
How savings affect your benefits
The amount of savings you have can affect your benefits. We’ll run over the rules you need to know.
26 November 2018
Can your car save you money?
Cars and fuel cost a lot of money. We’ll show you some ways to cut travel costs and save money.
14 November 2018
Saving money on your broadband
If you’re trying to save money on household bills, switching your broadband can help.
7 November 2018
Family fun on a budget
We’ll look at ways to have fun with your family, without it being expensive
1 August 2018
Cut the costs of mobile phones
Is your mobile costing you more than it needs to?
19 July 2018
Beware of loan sharks
Please don't be tempted to use loan sharks
6 March 2018
Upcycle and save
We’ll show you how to get crafty, upcycle, and save money.

Kids and family blogs

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