Skip to main content
Home Home

Secondary navigation

  • Accessibility
    • Speak and Translate
    • SignVideo Call
    • Accessibility Help
  • My Account

CTA Links

  • Contact us
Home Home
  • My home
    • Two women looking a laptop checking their account

      My Account

      Log in or register to see your statements, pay your bill or track yo...

    • Rent and tenancy

      Get answers to your questions about your tenancy and rent statements

    • Find your Income officer

      Use our helpful tool to find your Income Officer

    • How-to guides

      Read our helpful guides about your home and tenancy

    • Find my Housing Officer

      Use our helpful tool to find your Housing Officer

  • Help and advice
    • LiveWest employe with customers

      Support for you

      Find out what our Tenancy Sustainment team can support you...

    • Solve an issue

      Find help and advice about your home to save you time

    • Your safety

      Get helpful information and advice on staying safe in your home and community

    • Anti-social behaviour

      Find out how to report anti-social behaviour and what we can do

    • Green advice

      Look at our green advice tips to see how you could become more envir...

  • Find a home
    • Photo of a house

      Homes to buy

      Take a look at our new homes to buy including shared ownership

    • Rent a home

      Find out about choice based lettings, and other ways we can hel...

    • Supported housing

      Find out about the supported housing options we offer

    • Shared ownership

      Find out how you can get onto the property ladder with us and a new...

    • Young people services

      Find out about the young people services we offer

  • My community
    • LiveWest community

      Get involved

      Meet our Community Connectors

    • Community connectors

      Working with our incredible customer volunteer groups helps u...

    • Our Community Investment offer

      Read about our commitment to building stronger communities

    • Social Value

      Social value is the benefit our customers and communities gain f...

    • Connecting with you

      Read the latest news and updates for customers in our newsletter

  • About us
    • Who we are

      Find out about our people, values and our plans for the future

    • Our performance

      We believe in being open, explore our finance and governance reporti...

    • Strategy

      Our strategy sets out who we are and where we are going

    • Investing with us

      Take a look at our key information and ratings, and what it means to i...

    • News

      Keep up to date with what's happening at LiveWest and in our communities

    • Sustainability

      Read about how we're creating greener futures together

  • Careers
    • Woman with a child reading

      Search vacancies

      Search and apply for our latest vacancies

    • Apprenticeships

      Find out more about our apprenticeships

    • Reward and benefits

      Read about the perks of working at LiveWest

    • Working at LiveWest

      Come join us and develop your skills and careers

    • Gender pay reporting

      We are working hard to close the gender pay gap to create an inclusive workplace for all

  • Accessibility
    • Speak and Translate
    • SignVideo Call
    • Accessibility Help
  • My Account
  • Contact us
  • My home
    • Two women looking a laptop checking their account

      My Account

      Log in or register to see your statements, pay your bill or track yo...

    • Rent and tenancy

      Get answers to your questions about your tenancy and rent statements

    • Find your Income officer

      Use our helpful tool to find your Income Officer

    • How-to guides

      Read our helpful guides about your home and tenancy

    • Find my Housing Officer

      Use our helpful tool to find your Housing Officer

  • Help and advice
    • LiveWest employe with customers

      Support for you

      Find out what our Tenancy Sustainment team can support you...

    • Solve an issue

      Find help and advice about your home to save you time

    • Your safety

      Get helpful information and advice on staying safe in your home and community

    • Anti-social behaviour

      Find out how to report anti-social behaviour and what we can do

    • Green advice

      Look at our green advice tips to see how you could become more envir...

  • Find a home
    • Photo of a house

      Homes to buy

      Take a look at our new homes to buy including shared ownership

    • Rent a home

      Find out about choice based lettings, and other ways we can hel...

    • Supported housing

      Find out about the supported housing options we offer

    • Shared ownership

      Find out how you can get onto the property ladder with us and a new...

    • Young people services

      Find out about the young people services we offer

  • My community
    • LiveWest community

      Get involved

      Meet our Community Connectors

    • Community connectors

      Working with our incredible customer volunteer groups helps u...

    • Our Community Investment offer

      Read about our commitment to building stronger communities

    • Social Value

      Social value is the benefit our customers and communities gain f...

    • Connecting with you

      Read the latest news and updates for customers in our newsletter

  • About us
    • Who we are

      Find out about our people, values and our plans for the future

    • Our performance

      We believe in being open, explore our finance and governance reporti...

    • Strategy

      Our strategy sets out who we are and where we are going

    • Investing with us

      Take a look at our key information and ratings, and what it means to i...

    • News

      Keep up to date with what's happening at LiveWest and in our communities

    • Sustainability

      Read about how we're creating greener futures together

  • Careers
    • Woman with a child reading

      Search vacancies

      Search and apply for our latest vacancies

    • Apprenticeships

      Find out more about our apprenticeships

    • Reward and benefits

      Read about the perks of working at LiveWest

    • Working at LiveWest

      Come join us and develop your skills and careers

    • Gender pay reporting

      We are working hard to close the gender pay gap to create an inclusive workplace for all

Connecting with you

Welcome to Connecting with you, where we update you on some of the latest news across our services. You can view our latest March 2025 issue, or look through previous editions for stories you may have missed. You can also use the filters to find stories in different topics. 

Supporting communities: Cornwall

June 2025
Community Cornwall
Share
Image of someone gardening.

We are proud to support a wide range of projects and events throughout the region, as well as helping residents to thrive. Bringing communities together is important to us. 

If you have an idea for a community event or project, or would like to find out more about what is going on in your area, our community connectors can help.

You can also stay up to date on our Connecting Communities Facebook group. 

Madron Skate Park

Madron Parish Council near Penzance are currently fundraising for a skate park, giving local residents a new facility to make use of. The Parish Council have been fundraising for over two years, with the project estimated to cost about £215,000. 

Around 40% of Madron residents live in LiveWest homes, so LiveWest have taken the decision to provide £15,000 in social value funding. This has helped the project meet the criteria needed for Sport England to match the funding and it can start moving ahead. 

The design and builders for the skate park were all on standby if they met the target, and the skate park will be built for the local community before the end of 2025. We are looking forward to seeing the project move forward.

Kenwerthel Court

At the pods in Kenwerthel Court, a day was recently spent gardening and planting some veg and herbs purchased from local garden centre, Falmouth Garden Centre. Colleagues and customers worked together to de-weed a large planter and get ready to be planted. After a little bit of elbow grease, and compost under fingernails, the planter was fully planted, ready to start growing produce. The garden centre also kindly donated a compost bin to allow the customers to begin building up their own compost for further projects.

Drop in at Loggans with community bus

We held a drop in for customers with our Community Investment, Tenancy Sustainment and Housing teams at Loggans Moor in Hayle. Simon, Community Connector, brought the new community bus down to help run the drop in. We were joined by 12 households which was a great turn out, and members of the LiveWest Board and InFocus joined us in the afternoon.

Albert Place gardening

Albert Place customers are growing potatoes and strawberries, they have constructed a mini greenhouse for their strawberries and are looking after all independently.

Go back

You may also like

A children's play park.
May 2023
Community
Services
Devon
Cornwall

Keeping the areas around your home in good condition

Enjoying the outside spaces of where you live is a huge part of feeling connected to your community and having...
Read more
2 minute read
Photo of InFocus group members.
May 2023
Community
Get involved

We are supporting a new initiative to increase engagement between landlords and residents

In April 2023, the government launched the new Four Million Homes programme designed to increase engagement between...
Read more
1 minute
Show more
A picture of Agnieszka Smolinska in her home.
May 2023
Homes
Community
Somerset and West of England

Wellington shared ownership home delight for Agnieszka and her family

We recently helped Agnieszka Smolinska and her family step onto the property ladder through a shared ownership home...
Read more
1 minute
LiveWest colleague with children from school where book tokens were donated.
September 2023
Devon
Community

We’ve helped fund books for a primary school following a fire

We recently helped a Devon primary school to get new books from following a fire on its premises. Lamerton C of E...
Read more
2 minute read
Picture of Deb Hoskin.
September 2023
Community
Environmental
Cornwall

National environmental award recognition for one of our residents

Deb Hoskin, from Millbrook in Cornwall, has recently been shortlisted for an Unlock Net Zero national award for...
Read more
2 minute read
People at the Holsworthy food hub.
September 2023
Community
Devon
Be money ready

Helping Holsworthy residents with affordable food

We are delighted to have helped open the Holsworthy Food Hub in Devon, aimed at helping people on low-incomes or...
Read more
2 minute read
LiveWest logo on a blue coat.
September 2023
Community
Services
Somerset and West of England

Tackling anti-social behaviour in our neighbourhoods

We are committed to dealing with anti-social behaviour to make sure our neighbourhoods are places people love to...
Read more
2 minute read
LiveWest colleagues taking part in a charity bike ride.
December 2023
Community

We have announced our charities of the year

We are delighted to announce that our charities of the year are Julian House and St Petrocs, which both provide...
Read more
2 minute read
Our Christmas competition.
December 2023
Get involved
Community

Let’s celebrate kindness this year with our Christmas competition

We’ve launched a Christmas Kindness competition to celebrate incredible people across our communities who you think...
Read more
2 minute read
Volunteer Lynn Clarke.
December 2023
Community
Devon
Cornwall
Somerset and West of England

Supporting projects and activities in our communities

We are committed to having a positive impact on our communities. One way we do this is by supporting community...
Read more
3 minute read
LiveWest colleague and a customer.
December 2023
Services
Community
Get involved

We have released our latest annual report for customers

We are delighted to have recently published our most recent customer annual report. Included in the report is how...
Read more
2 minute read
EX5 quiet room
March 2024
Devon
Community

We support Cranbrook community hub to open its new quiet room for the community

As part of our commitment to support our communities, we recently gave vouchers to help the EX5-Alive Community Hub...
Read more
2 minute read
New programme to provide homes for military veterans
March 2024
Devon
Community
Homes

Providing homes for military veterans

We are providing homes for at least 60 military veterans across Devon as part of a targeted programme to tackle the...
Read more
2 minute read
LiveWest volunteers planting trees.
March 2024
Community
Devon
Environmental

Getting ready for spring, we welcome new trees to one of our schemes

We have brightened up one our communities in Barne Barton, Devon with 56 beautiful trees as part of a Plymouth and...
Read more
2 minute read
LiveWest colleagues smiling and talking with customer outside house.
March 2024
Community
Services

Kindness in our communities

At LiveWest, we care about making sure people have homes and communities that they love to live in. An important...
Read more
2 minute read
People at the Holsworthy food hub.
March 2024
Community
Devon

More funding to help keep Devon food hub running

The Holsworthy Food Hub, launched in May 2023 with help from LiveWest funding, has recently secured £7,250 of extra...
Read more
2 minute read
A graphic reading 'A home for everyone'. Everyone is coloured in the Pride Month rainbow logo colours.
June 2024
Community

Celebrating Pride Month

Throughout June we are celebrating Pride Month, dedicated to celebrating LGBTQIA+ communities around the world. We...
Read more
1 minute
LiveWest colleagues and customers involved in the tree planting.
June 2024
Community
Devon

Residents discover the joy of growing their own fruit trees in community orchard

Some of our residents in Devon attended a How to Grow Your Own Fruit Tree Workshop to learn more about planting...
Read more
2 minute read
Sue and her daughter in the revamped library.
June 2024
Community
Homes
Devon

Sue and her daughter happily begin new chapter in their affordable new home, including a revamped library

After living in emergency accommodation for a few months, Sue and her daughter Olivia, aged 7, are excited to...
Read more
2 minute read
Image of a home with solar panels in the background of a field.
June 2024
Environmental
Community
Cornwall

Making your community greener

At LiveWest, we’re committed to making a positive impact on our planet and creating green futures together. In this...
Read more
2 minute read
Residents and colleagues in front of wall with art on.
September 2024
Community
Devon

New wall art brightens up neighbourhood

A wall in Gloucester Court, Plymouth, was recently brightened up with new art. Working alongside Plymouth Artists...
Read more
2 minute read
A child at a community event.
September 2024
Community
Environmental

Our Junior Environmental Champions Competition is now live!

We have launched our new Junior Environmental Champions Competition aimed at showcasing the positive actions of our...
Read more
2 minute read
LiveWest colleague with resident volunteer beekeepers.
September 2024
Community
Somerset and West of England

Volunteer beekeeper a year on from successful recruitment

A volunteer is looking after the buzzing bees at a development in Yate one year after being recruited as part of a...
Read more
3 minute read
Delcie and a LiveWest colleague laughing.
September 2024
Services
Community
Devon

Extra care making a big difference for Delcie

An extra care scheme has transformed a resident’s life as she has the support she needs and a home she loves to be...
Read more
2 minute read
LiveWest colleague with a child at the community event.
September 2024
Community
Devon

Plymouth community fun day huge success as locals come together

We recently supported a community event in Plymouth for the second year running, all about bringing a neighbourhood...
Read more
2 minute read
People holding a sign saying 'championing supported housing'.
September 2024
Community
Services

Celebrating supported housing

We recently celebrated Starts at Home Day, which is all about celebrating the positive impact supported housing has...
Read more
2 minute read
Volunteers at a toy swap.
December 2024
Community
Somerset and West of England
Devon
Cornwall

We support communities and projects across the South West

We are proud to support a wide range of projects and events throughout the region. Bringing communities together is...
Read more
5 minute read
Image of toys donated as part of a toy swap.
March 2025
Community
Somerset and West of England

Supporting communities: North Somerset

We are proud to support a wide range of projects and events throughout the region, as well as helping residents to...
Read more
2 minute read
The community garden at Massingham Park.
March 2025
Community
Somerset and West of England

Supporting communities: Sedgemoor, Mendip and West Somerset

We are proud to support a wide range of projects and events throughout the region, as well as helping residents to...
Read more
3 minute read
Image of resident who attended the fire safety day.
March 2025
Community
Somerset and West of England

Supporting communities: Bath and North East Somerset

We are proud to support a wide range of projects and events throughout the region, as well as helping residents to...
Read more
3 minute read
Image of the gifts included in the Christmas giveaway.
March 2025
Somerset and West of England
Community

Supporting communities: Gloucestershire and Bristol

We are proud to support a wide range of projects and events throughout the region, as well as helping residents to...
Read more
2 minute read
Image of Courtenay Centre garden.
March 2025
Community
Devon

Supporting communities: Devon

We are proud to support a wide range of projects and events throughout the region, as well as helping residents to...
Read more
3 minute read
Treneere play area.
March 2025
Community
Cornwall

Supporting communities: Cornwall

We are proud to support a wide range of projects and events throughout the region, as well as helping residents to...
Read more
2 minute read
Image of those involved in the Green Box project.
March 2025
Community
Devon

New project gives healthy food to local families

A new scheme to share healthy food all for a good cause has launched in Devon. Based at Okehampton Primary School...
Read more
2 minute read
LiveWest colleague and a customer smiling.
June 2025
Community
Somerset and West of England

Supporting communities: Somerset and West of England

We are proud to support a wide range of projects and events throughout the region, as well as helping residents to...
Read more
3 minute read
LiveWest apprentices involved in the new kitchen at Torbay Foyer.
June 2025
Community
Devon

Supporting communities: Devon

We are proud to support a wide range of projects and events throughout the region, as well as helping residents to...
Read more
4 minute read
Back to top
×

Customer Services

Enter your postcode

We’ll use this to make sure we show you the right information.
Not right now     I'm not a resident

Customer Services

What type of customer are you?

Not right now     I'm not a resident

Our new portal is now live!

You’ll need to get your new agreement number before signing up for the portal

Get agreement number Go to portal

Our new portal is now live!

You’ll need to get your new agreement number before signing up for the portal

Get agreement number Go to portal

Our new portal is coming soon!

We are making some important updates to our portal.

Our new portal is coming soon.

If you need to pay a bill, or contact us, please use the links below

Pay a bill Contact us
Home Home

Footer

  • My home
    • Solve an issue
    • Rent and tenancy
    • Make a payment
    • Find my Housing Officer
  • Help and advice
    • Support for you
    • Anti-social behaviour
    • Green advice
    • Find my Housing Officer
    • Solve an issue
  • Find a home
    • Homes to buy
    • Homes to rent
    • Shared ownership
    • Home finder
  • My community
    • Community connectors
    • Get involved
    • Social value
    • Our Community Investment offer
    • Estate Service Champions
  • About us
    • Who we are
    • Our performance
    • For investors
    • Sustainability
    • Tenders & suppliers
    • Our partnerships
  • Careers
    • Search vacancies
    • Apprenticeships
    • Working at LiveWest
    • Rewards and benefits

Copyright ©2025 LiveWest Homes Limited 

Footer Links

  • Contact us
  • Legal
  • Sales T&Cs
  • Accessibility
  • Privacy notice
  • Media contacts
  • Latest news
  • Consent preferences