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Connecting with you

Welcome to Connecting with you, where we update you on some of the latest news across our services. You can view our latest March 2025 issue, or look through previous editions for stories you may have missed. You can also use the filters to find stories in different topics. 

We are Championing LGBTQ+ Representation and Inclusion

June 2025
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LGBTQ+ Housing Promise: We have signed the pledge for our LGBTQ+ residents.

At LiveWest, we believe that every customer should feel represented, respected, and heard. That’s why we’re proud to have signed up to the LGBTQ+ Pledge Promise – a commitment to improving the experiences of LGBTQ+ residents living in social housing.

Suzanne Brown, Executive Director of Operations at LiveWest said: “We are committed to creating inclusive and supportive communities where everyone feels valued and respected.  

Joining the LGBTQ+ Housing Pledge demonstrates the importance we place on equality and ensures our services remain accessible, welcoming and safe for LGBTQ+ customers.  

We are excited at working towards Pledge Pioneer status and driving meaningful change.”

We want to encourage LGBTQ+ customers to join our brilliant customer volunteer groups. These groups are a powerful way to have your say and shape the services we provide and ensure that our communities reflect the diversity of those who live in them.

Working closely with our customers helps us deliver the best possible service. We want your voice, especially if you feel like it hasn’t been heard before. By joining one of our customer groups, you’ll be helping us make real, positive changes that benefit everyone.

Whether you're passionate about improving services, building stronger neighbourhoods, or simply want to be part of a community making a difference, get involved in one of our groups today. You can take part from home and give as much or as little time as suits you.

Joining is easy – just fill in our short form to register your interest, and our team will be in touch.

Together, we can build a housing community where everyone feels they belong.

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