Selling your Shared Ownership home

If you’re looking to sell your Shared Ownership home, we’re here to help.

1. Contact the LiveWest Resales team

Before taking any action, please speak to our Resales team. 

We will:

• Review your lease.
• Check your remaining lease length.
• Identify any restrictions or requirements.

Once we have checked the above, we will advise you on the relevant procedure for selling your home. Lease length is especially important, as shorter leases can affect marketing, mortgage ability, and resale value.
 

2. Complete the Application to Sell

Following contacting the Resales team, you will receive a link to our online form where you confirm your details and which estate agent you wish to use. 
You have two options:

Option 1: Countrywide Group (Fixed-Fee Package)
LiveWest has partnered with Countrywide to offer a streamlined sales package, including:

• Market appraisal.
• EPC (Energy Performance Certificate) if required*.
• Professional photography and listing creation.
• Marketing on all major property portals.
• Accompanied viewings.
• Buyer eligibility checks.
• Sales negotiation.
• Full sales progression.

Price: £2,099 + VAT (£2,518.80 including VAT)
*EPC (if required): £66 upfront
Important: This service is optional, you can choose any agent you prefer.

Option 2: Choose Your Own Estate Agent
You may appoint any estate agent. They must:

• Provide a market appraisal.
• Confirm EPC validity or arrange a new EPC.
• Agree viewing arrangements.
• Present eligible applicants to you.
• Progress the sale from offer to completion.

If using an online or low cost agent, you may be responsible for:

• Listing accuracy and photography.
• Conducting your own viewings.
• Gathering and giving feedback.
• Handling negotiations.
• Sales progression.
• Coordinating with LiveWest and solicitors.
   

3. Marketing Your Home

Once LiveWest receives:

• Your completed application to sell.
• Your market appraisal from the estate agent.

We aim to provide the agent pack within 10 working days.

Your estate agent will:

• Create the property listing.
• Complete viewings.
• Verify initial eligibility.

You may select which applicant you wish to proceed with, provided:

• They meet the Shared Ownership eligibility requirements. 
• They satisfy the local connection criteria (where applicable).

4. Application process

On receipt of an application we will contact you and your estate agent for confirmation that you wish to proceed with the applicant and the agreed share price. 
Once you or your agent have confirmed the above we will contact the chosen broker and request that they complete the assessment pack. 
For the affordability assessment, the applicant will be required to evidence:

• Incomings.
• Outgoings.
• Identity.
• Deposit funds.
• Local connection if applicable.

For further information about the information required as part of an assessment, please see our How to Apply brochure here. 
The broker should send the completed assessment pack back to LiveWest for approval. 
 

5. Buyer Approval

LiveWest must approve your chosen buyer before any sale can progress.

Approval includes:

• Reviewing the assessment pack from the broker.

• Reviewing supporting documentation.

• Requesting additional information from the broker (if required).

We aim to confirm approval within 10 working days, provided all required information is received. 
Once LiveWest has approved the application, we will contact you to obtain your solicitors details so we can produce the memorandum of sale. 
 

6. Legal (Conveyancing) Process

Once the memorandum of sale has been issued, the main steps that LiveWest are involved in include:

• Issuing the LPE1/Management pack (fees apply).
• Reviewing and approving the mortgage offer (if applicable).
• Assisting with responses to solicitor enquiries. 
• Providing the statement of account to the solicitors so that apportionments of the charges can be dealt with. 

Your solicitor will agree an exchange and completion date with the buyers solicitor and notify you when everything is finalised.
Important things to note: 

• Only cancel your direct debit after completion is officially confirmed.
• Keys are handed over via your estate agent or solicitor on completion day.

Please note external management companies may charge separate fees for providing their management packs. 
 

Your guide to Shared Ownership costs.