If you spot uneven flooring which could cause an accident please report this to us.
Please read our Customer Alterations and Improvements policy on our policies page to find out more about making changes to your home.
Due to system updates, our customer portal will be unavailable between 5:30pm on Tuesday 11 August until 7am on Wednesday 12 August. For emergencies, please call 0300 123 8080. For non emergencies, please wait until Tuesday to use the portal.