We are committed to providing you with excellent services whilst living in your home. As a landlord, we have responsibilities, and you have rights as a tenant that are set out in your tenancy agreement. Our services will be fair, respectful, transparent, and reviewed by customers. 

To help you understand what you can expect when living in your home and what is expected of you, take a look at our customer promise to you

This includes information about your tenancy, our responsibilities, your responsibilities and other useful information you will need to know. 

Our promise to you

Take a look at our customer promise to you guide.