Close
Customer Announcement
Please visit our Customer Portal for non emergency repairs.

Our Customer Service Team are experiencing a high number of calls as a result of Storm Bert. Please visit our Customer Portal for non emergency repairs. 

Close
A home for everyone
13 July 2022

Update on our repairs service

We have provided an update on our repairs service.
Update on our services

We would like to provide an update for you on our current repairs service. 

Whilst we are working hard to reduce the current delays on our repairs service, we are still experiencing several staff absences due to Covid-19, and this is having an impact on our repairs service. We will continue to use external contractors to help us, but unfortunately there are still delays to some services. 

We are also experiencing challenges acquiring some materials from our suppliers which in turn is affecting our ability to attend to some repairs as quick as we would like. We will continue to prioritise emergency, safety related and urgent repairs.

We understand that this is frustrating but please bear with us and we will get to you as soon as we can.