A home for everyone
11 December 2024

Our festive opening hours

Looking to contact us over the festive period?
festive opening hours graphic

Our Customer Service team will be enjoying some well deserved time off over the festive period. 

Not to worry though - we have contact options available even when the team are off. You can use our customer portal to raise repairs, track repairs, manage your account, pay bills and more. 

Please see below the opening hours for calls and emails to our Customer Service team:


24 December: 8am-2pm. Calls after 2pm will go to out of hours and will be for emergency health and safety repairs only.

25 December: Closed

26 December: Closed

27 December: Emergencies only

28 December: Closed

29 December: Closed

30 December: 8am-5pm

31 December: 8am-5pm

1 January: Closed

2 January: Return to normal working hours