We are delighted to have released our Customer Annual Report for the year ending 31 March 2021.
The report includes information about we performed in the last year for you. This includes statistics about how happy you are with our services, how we supported our communities throughout the pandemic, and how your feedback has played a central role in improvements to what we do.
Suzanne Brown, Executive Director of Operations, said: “In the report we share with you information on how we have performed in the last 12 months, along with some of our wider activities during this time.
“Without a doubt the last year has been exceptionally challenging, and we have all had to adapt to circumstances which, at times, seem to have been changing daily. We have needed to work together to keep everyone safe, and I would like to thank you for your ongoing support.”
You can read the Customer Annual Report for the year ending 31 March 2021 here.