We are going to be carrying out work to upgrade our phone systems on Wednesday 11 December.
Due to the upgrade, there is a small chance you may be unable to contact us on our 01934 526 000 phone number for a short period of time.
If you try to contact us by phone and are unable to connect, we ask that you wait a few moments and then try again.
Please note that our 0300 123 8080 phone number will not be affected.
How to get in contact with us
We expect the majority of customers contacting us by phone will be able to connect with no problems, as they usually would. So if you need to phone us, you can still do this.
Our customer portal is the ideal way to report or track repairs, or to check and make payments all in one place. If you haven’t already, you can sign up easily online.
You can also message us on social media.
View our contact us page for more information on getting in touch.