I don’t understand my Universal Credit payments

You can sign into your online Universal Credit account to check your payments. This is listed under the home tab. If you click the payments button this will show you your monthly Universal Credit statement and what you are entitled to, minus any deductions, and what you will actually get paid. 

If you are still struggling with this, our Tenancy Sustainment team can help you. Click here to contact our Tenancy Sustainment team. You can email a copy of your statement to our team and they can help you understand your payments.